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policies
Extenuating circumstances include sudden illness or emergency.
Short notice cancellation, less than 24 hours
15% fee
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Unpaid
Please contact Gloria to cancel. To schedule your next appointment, please pre-pay with a 15% tip as the short notice cancellation fee.
Pre-paid
If you cancel less than 24 hours a pre-paid appointment, you may reschedule with 85% credit and pay 15% at your next session.
Missed appointment
30% fee
Unpaid
To schedule your next appointment, please pre-pay with a 30% tip as a fee for your missed appointment.
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Pre-paid
If you miss a pre-paid appointment, you may reschedule with 70% credit and pay 30% at your next session.
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